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  • Homepage
  • Feedback Hub
  • System Status
Logo SmoothStay's Help Center Logo SmoothStay's Help Center
  • Homepage
  • Feedback Hub
  • System Status
  • Getting started
    • Onboarding with SmoothStay
    • 🏑 Customize each property's profile, content & sharing
    • How to get in touch with us
  • Creating rich content
    • πŸ“š How to create a guidebook article
    • ✨ How to use the AI Assistant to write article descriptions
    • πŸ€– How to use the AI Chatbot to answer guest questions automatically
    • πŸ“Έ Image sizing guide
  • Visibility & sharing
    • How to share my guidebook
    • πŸ”— The general share link: fast, secure sharing
    • 🎫 Reservation links: secure, guest-specific sharing
    • 🌐 Public link: open access to your guidebook
    • πŸ” Overview of privacy and security
    • Deep links to specific content
    • Modify the custom URL path of my guidebook
    • 🌍 Anatomy of sharing links
    • πŸ“± How to create QR codes for any guidebook link
    • Best practices for using QR codes
  • Managing multiple units/guides/properties
    • How to use the Data Dictionary for dynamic guidebook content
    • How to use custom tags for organizing properties & articles
  • Additional languages
    • Managing multiple languages for your guidebooks
  • Frequently asked questions (FAQs)
    • How does the free 14-day trial work?
    • Do you have a product roadmap?
    • Are there any contracts or cancellation fees?
    • What if I manage multiple properties?
    • Is my guidebook secure and private?
    • Can I update my guidebook after sharing it with guests?
    • Do I need to be tech-savvy or a designer to use SmoothStay?
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  1. Overview
  2. Creating rich content

Creating rich content

  • πŸ“š How to create a guidebook article

    SmoothStay’s Content Hub lets hosts easily add structured, up-to-date information to their digital guidebooks. The article builder ensures every guest gets relevant property tips, recommendations, and resources—right at their fingertips. 🧭 W ...

  • ✨ How to use the AI Assistant to write article descriptions

    SmoothStay now includes a built-in AI Assistant that helps you instantly polish and rewrite your article descriptions — making guest communication smoother, more professional, and aligned with your brand voice. βœ… This feature is available t ...

  • πŸ€– How to use the AI Chatbot to answer guest questions automatically

    SmoothStay includes an AI Chatbot that helps your guests get instant answers to their questions β€” directly from your digital guidebook. This makes guest communication faster, smoother, and more reliable, while saving you time.βœ… This feature is curre ...

  • πŸ“Έ Image sizing guide

    Cover Image Recommendations (for Top of Guide Pages) βœ… Recommended Upload Size: 800 x 400 px A crisp, mobile-optimized landscape image that works well within our layout's fixed dimensions and margins. 🧱 Layout Details πŸ“± On Mobile: Max Width: ...

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