Welcome to SmoothStay! We’ve made it simple and quick to create your first guidebook. When you open a new account, our onboarding will guide you through the setup. You’ll follow these steps: ✏️ Step 1: Enter Basic User Information When yo ...
Each Property in SmoothStay represents one of your vacation rentals, boutique hotel rooms, or other spaces you manage. You can personalize each property with its own details, media, and guest information, or share content across multiple properties.After ...
Your AI Concierge answers guest questions using two sources: the articles you write, and the structured details on your property profile. This article covers the refined Basic info fields and the new Amenities section, both found under Properties/Units/Ro ...
Where an address lives in SmoothStay depends on your business type. Short-term rentals get an address per property. Hotels, B&Bs, campsites, glamping sites, and boats share one address across all their units, managed at the organization level. This ar ...
Whether you have questions, suggestions, or need support, here’s how you can reach out to us: ✉️ Contact Support For direct assistance, email us at: hello@smoothstay.io We’ll get back to you as soon as possible! 💬 AI Chatbot For quic ...