Logo SmoothStay's Help Center Logo SmoothStay's Help Center
  • Homepage
  • Feedback Hub
  • System Status
Logo SmoothStay's Help Center Logo SmoothStay's Help Center
  • Homepage
  • Feedback Hub
  • System Status
  • Getting started
    • Onboarding with SmoothStay
    • 🏡 Customize Each Unit's Profile, Content & Sharing
    • How to get in touch with us
  • Creating rich content
    • How to create a guidebook article
    • ✨ How to use the AI Assistant to write article descriptions
    • 🤖 How to use the AI Chatbot to answer guest questions automatically
    • 📸 Image sizing guide
  • Visibility & sharing
    • How to share my guidebook
    • Deep links to specific content
    • Modify the custom URL path of my guidebook
    • Privacy and security
    • Best practices for using QR codes
  • Managing multiple units/guides/properties
    • How to use the Data Dictionary for dynamic guidebook content
    • How to use custom tags for organizing units & articles
  • Additional languages
    • Managing multiple languages for your guidebooks
  • Frequently asked questions (FAQs)
    • How does the free 14-day trial work?
    • Do you have a product roadmap?
    • Are there any contracts or cancellation fees?
    • What if I manage multiple properties?
    • Is my guidebook secure and private?
    • Can I update my guidebook after sharing it with guests?
    • Do I need to be tech-savvy or a designer to use SmoothStay?
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  1. Overview
  2. Getting started

Getting started

  • Onboarding with SmoothStay

    Welcome to SmoothStay! We’ve made it simple and quick to create your first guidebook. When you open a new account, our onboarding will guide you through the setup. You’ll follow these steps: ✏️ Step 1: Enter Basic User Information When yo ...

  • 🏡 Customize Each Unit's Profile, Content & Sharing

    Each Unit in SmoothStay represents one of your vacation rentals, boutique hotel rooms, or other spaces you manage. You can personalize each unit with its own details, media, and guest information, or share content across multiple units. After selecting t ...

  • How to get in touch with us

    Whether you have questions, suggestions, or need support, here’s how you can reach out to us: ✉️ Contact Support For direct assistance, email us at: hello@smoothstay.io We’ll get back to you as soon as possible! 💬 AI Chatbot For quic ...

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