Onboarding with SmoothStay

Welcome to SmoothStay!

We’ve made it simple and quick to create your first guidebook. When you open a new account, our onboarding will guide you through the setup. You’ll follow these steps:

✏️ Step 1: Enter Basic User Information

When you sign up, you’ll be prompted to enter a few personal details:

First name
Last name
Host alias (optional, but great for personalizing your brand!)

🏷️ Step 2: Brand Details

Next, you’ll set up your brand’s identity by providing:

Brand name
Default language for your guidebooks (you can change this for individual units later!)

This ensures your brand stays consistent across all your future guidebooks.

🏠 Step 3: Create Your First Unit

Finally, you’ll create your first unit by providing:

Unit name
Unit type (e.g., vacation rental, hotel, B&B, etc.)
Complete your unit’s address and location information

Once you’ve entered this information, SmoothStay will automatically generate the basic structure of your guidebook using our template.

📚 What’s Included After Completing the Onboarding Process?

Categories and Subcategories: SmoothStay will add default categories and subcategories based on our template (currently only available in English).
Unit’s Address Article: As a first few examples for you, we’ll create a few articles like your unit’s address, ensuring guests can find it right away!

✏️ Now it's Time to Customize Your Guidebooks

Once you’ve completed onboarding and landed in your dashboard, you can start tailoring your guidebooks:

Edit each unit's profile, content & sharing
Rename, change icons, or rearrange categories and subcategories.
Add or delete categories and subcategories as needed.
Start adding articles to personalize your guest experience!