1. Overview
  2. Getting started
  3. Onboarding with SmoothStay

Onboarding with SmoothStay

Welcome to SmoothStay! We’ve made it simple and quick for you to start creating your first guidebook. Here’s a step-by-step overview of the onboarding process:


✏️ Step 1: Enter Basic User Information

When you sign up, you’ll be prompted to enter a few personal details:

  • First name

  • Last name

  • Host alias (optional, but great for personalizing your brand!)


🏷️ Step 2: Brand Details

Next, you’ll set up your brand’s identity by providing:

  • Brand name

  • Default language for your guidebooks (you can change this for individual units later!)

This ensures your brand stays consistent across all your future guidebooks.


🏠 Step 3: Create Your First Unit

Finally, you’ll create your first unit by providing:

  • Unit name

  • Unit type (e.g., vacation rental, hotel, B&B, etc.)

  • Complete your unit’s address and location information

Once you’ve entered this information, SmoothStay will automatically generate the basic structure of your guidebook using our template.


📚 What’s Included After Completing the Onboarding Process?

  • Categories and Subcategories: SmoothStay will add default categories and subcategories based on our template (currently only available in English).

  • Unit’s Address Article: As a first example for you, we’ll create one article with your unit’s address, ensuring guests can find it right away!

⚠️ Important: No other articles are created automatically. You’ll need to manually add articles to complete your guidebook.


✏️ Customizing Your Guidebook

Once you’re in the dashboard, you can:

  • Rename, change icons, or rearrange categories and subcategories.

  • Add or delete categories and subcategories as needed.

  • Start adding articles to personalize your guest experience!


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