📚 How your content is organized in SmoothStay

Your SmoothStay guidebooks use a simple 3-level structure to keep information clean, easy to navigate, and relevant for your guests.​

The 3-Level Structure 🏗️

Your guidebook content is organized into three hierarchical levels:

1. Category - The top level that creates main menu headers (e.g., "Things to Know Before You Travel")

2. Subcategory - Sits within each category and creates subheadings (e.g., "Welcome")

3. Article - The most granular level where you add photos, text, videos, and detailed information (e.g., "About Your Hosts")

Automatic Clean-Up ✨

Only subcategories containing articles—and categories containing those subcategories—will appear in your published guidebook. Empty sections are automatically hidden.​

Benefits for Hosts:

• Build your guidebook gradually without incomplete sections showing​

• Always looks professional, even with partial content​

• Experiment with new sections risk-free

• Adapt seasonally without manual cleanup

Benefits for Guests:

• No dead ends or empty pages

• Cleaner, scannable navigation​

• Faster task completion​

• Professional experience builds trust​

Why 3 Levels? 🤔

The 3-level hierarchy is the sweet spot for both hosts and guests:

For Hosts:

• Easier to manage and organize content as your guidebooks grow, especially if you have dozens

• Quickly find and update specific articles without endless scrolling

• Duplicate entire sections across multiple properties while maintaining structure​

• Fewer guest questions when information is easy to find

For Guests:

• Faster information discovery with fewer clicks​​

• No cognitive overload—see manageable choices at each level​​

• Intuitive navigation from general to specific

• Mobile-friendly browsing without endless scrolling​

Additional Features 🛠️

• Custom tags 🏷️ - Share articles across multiple properties

• Pin articles 📌 - Highlight critical information on your home screen

• Deep links & QR codes 🔗 - Direct access to specific articles

• Reordering ↕️ - Drag and drop to adjust your structure​