Logo SmoothStay's Help Center Logo SmoothStay's Help Center
  • Homepage
  • Feedback Hub
  • System Status
Logo SmoothStay's Help Center Logo SmoothStay's Help Center
  • Homepage
  • Feedback Hub
  • System Status
  • Getting started
    • Onboarding with SmoothStay
    • 🏡 Customize each property's profile, content & sharing
    • How to get in touch with us
  • Creating rich content
    • 📚 How to create a guidebook article
    • 📚 How your content is organized in SmoothStay
    • 🎨 How to change category and subcategory icons
    • ✨ How to use the AI Assistant to write article descriptions
    • 🤖 How to use the AI Chatbot to answer guest questions automatically
    • 📸 Image sizing guide
    • 📹 How to get an embeddable video URL from YouTube or Vimeo
  • Visibility & sharing
    • How to share my guidebook
    • 🔗 The general share link: fast, secure sharing
    • 🎫 Reservation links: secure, guest-specific sharing
    • 🌐 Public link: open access to your guidebook
    • 🔐 Overview of privacy and security
    • Deep links to specific content
    • Modify the URL slug of my guidebook
    • 🌍 Anatomy of sharing links
    • 📱 How to create QR codes for any guidebook link
    • Best practices for using QR codes
  • Managing multiple units/guides/properties
    • How to use the Data Dictionary for dynamic guidebook content
    • How to use custom tags for organizing properties & articles
  • Additional languages
    • Managing multiple languages for your guidebooks
  • Frequently asked questions (FAQs)
    • 🤔 How many guidebooks do I need?
    • How does the free 14-day trial work?
    • Do you have a product roadmap?
    • Are there any contracts or cancellation fees?
    • What if I manage multiple properties?
    • Is my guidebook secure and private?
    • Can I update my guidebook after sharing it with guests?
    • Do I need to be tech-savvy or a designer to use SmoothStay?
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  • 📱 How to create QR codes for any guidebook link

    Making it easy for guests to access your guidebook is simple with QR codes. SmoothStay lets you generate a QR code for any type of access—general share, reservation, or public— and deep links, right from the share popup.🚀 Steps to Create a QR CodeOpen th ...

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