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  • Feedback Hub
  • System Status
Logo SmoothStay's Help Center Logo SmoothStay's Help Center
  • Homepage
  • Feedback Hub
  • System Status
  • Getting started
    • Onboarding with SmoothStay
    • Customize each property's profile, content & sharing
    • Property profile: basic info & amenities
    • How to get in touch with us
  • Creating rich content
    • ๐Ÿ“š How to create an article
    • ๐Ÿ“š How your content is organized in SmoothStay
    • ๐Ÿ—‚๏ธ Streamlined category view: fewer clicks for your guests
    • ๐ŸŽจ How to change category and subcategory icons
    • โœจ How to use the AI Assistant to write article descriptions
    • ๐Ÿค– How to use the AI Concierge to answer guest questions automatically
    • ๐Ÿ“ธ Image sizing guide
    • ๐Ÿ“น How to get an embeddable video URL from YouTube or Vimeo
  • Visibility & sharing
    • How to share my guidebook
    • ๐Ÿ”— The general share link: fast, secure sharing
    • ๐ŸŽซ Reservation links: secure, guest-specific sharing
    • ๐ŸŒ Public link: open access to your guidebook
    • ๐Ÿ” Overview of privacy and security
    • Deep links to specific content
    • Modify the URL slug of my guidebook
    • ๐ŸŒ Anatomy of sharing links
    • ๐Ÿ“ฑ How to create QR codes for any guidebook link
    • Best practices for using QR codes
  • Collecting guest information and feedback
    • ๐Ÿ“‹ Guest Registration โ€” Collect Guest Info Before They Explore
    • How guests leave feedback (and where you view it)
    • ๐Ÿ›ก๏ธ OTA Compliance โ€” Collecting Guest Information Responsibly
  • Managing multiple units/guides/properties
    • How SmoothStay handles property addresses
    • How to use the Data Dictionary for dynamic guidebook content
    • How to use custom tags for organizing properties & articles
  • Integrations
    • Connect SmoothStay to Hospitable
    • Webhooks: send SmoothStay data to your other tools
  • Additional languages
    • Managing multiple languages for your guidebooks
  • Account and billing
    • Deleting your account
    • Managing your subscription
  • Frequently asked questions (FAQs)
    • How many guidebooks do I need?
    • How does the free 14-day trial work?
    • Do you have a product roadmap?
    • Are there any contracts or cancellation fees?
    • What if I manage multiple properties?
    • Is my guidebook secure and private?
    • Can I update my guidebook after sharing it with guests?
    • Do I need to be tech-savvy or a designer to use SmoothStay?
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  • ๐Ÿ“ฑ How to create QR codes for any guidebook link

    Making it easy for guests to access your guidebook is simple with QR codes. SmoothStay lets you generate a QR code for any type of accessโ€”general share, reservation, or publicโ€” and deep links, right from the share popup.๐Ÿš€ Steps to Create a QR CodeOpen th ...

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