🤔 How many guidebooks do I need?

Great question — this depends on the kind of property (or properties) you manage and how unique each stay is. SmoothStay lets you create as many guides as you need, whether you’re hosting one cozy cabin or managing a full boutique hotel 🏨.

Here’s a brief guide to help you decide what works best for you:

1. One guide for all stays (simple & efficient 💡)

Perfect if:

All guests share the same check-in process, house rules, and amenities.
You manage one home, apartment, or a few identical units.
You prefer to keep details updated in one place.

✅ One guide can be shared with every guest — consistent, professional, and easy to manage.

2. One guide per property or unit (flexible & personal ✨)

Ideal if you manage:

Different properties or listings (e.g., multiple vacation rentals or apartments).
Spaces with unique layouts, codes, or amenities.
Listings across several platforms (Airbnb, Booking.com, etc.).

This approach gives guests exactly the info they need — and helps reduce repetitive questions 🙌.

3. For hotels, inns, or multi-room properties 🏨

If you run a hotel, B&B, or boutique stay, you have two main options:

One guide for the whole property: great for shared info like Wi-Fi, breakfast, amenities, and check-in details.
One guide per room type or suite: ideal if rooms differ in design, rate, or guest experience.

Many hotels also create extra guides for:

Events or group stays (e.g., weddings, retreats).
Internal operations, like housekeeping or maintenance workflows.

This setup offers a personalized touch while keeping things organized and easy to update.

4. The role of the AI Chatbot 🤖

Your built-in SmoothStay chatbot is already live and available across all guides! Guests can instantly ask things like:

“What’s the Wi-Fi password?”
“Where can I park?”
“How do I check out?”

Right now, there are no usage limits — you and your guests can use it freely. We’ll be adding a credit-based system soon to help manage fair usage across all accounts, with each guide including some initial free credits once that’s live.

TL;DR — Keep it smooth 😎

1 guide → simple setup for identical stays.
Several guides → more personalized experiences for unique units.
Hotels → 1 per room type or floor works best, plus optional amenity or event guides.
Chatbot → unlimited use right now; credits coming soon for fair usage.

Need help deciding what’s best for your setup?
💬 Contact us — we’ll help you design a smooth, guest-friendly guide structure for your property.