๐Ÿ—‚๏ธ Streamlined category view: fewer clicks for your guests

Streamlined category view is enabled by default on all categories. When active, guests tap a category and land directly on its articles โ€” skipping the subcategory screen entirely. Fewer taps, faster answers.

If you manage a larger guidebook with a lot of content spread across many subcategories, you can switch any category to Expanded view to restore the full 3-level structure (category โ†’ subcategory โ†’ article) at any time. Everything is configured per category, so you can mix and match based on how much content each section has.


How it works ๐Ÿ”€

When streamlined category view is enabled on a category, guests skip the subcategory screen entirely and land directly on the articles. Fewer taps, faster answers.

You have two navigation options per category:

Streamlined view (2-level) โ€” default. Guests tap the category and land directly on all its articles. Subcategories are hidden from navigation. Optionally, you can enable Subcategories as filters, which surfaces subcategories as a horizontal filter bar above the articles โ€” guests can still narrow down by topic without an extra navigation step.

๐Ÿ’ก Example: Your "Restaurant recommendations" category has subcategories like Casual dining, Fine dining, and Vegan & vegetarian. With filters enabled, guests land directly on all restaurants and can tap a filter to narrow down โ€” no extra screen needed.

Expanded view (3-level). Guests tap the category โ†’ see subcategories โ†’ tap a subcategory โ†’ see articles. Best for categories with a lot of content spread across multiple subcategories.


When to use each option ๐Ÿค”

Your situation

Recommended option

Category has a small number of articles and subcategories feel like overhead

Streamlined view โ€” already set by default

You still want subcategories available but as a lighter filter, not a navigation step

Streamlined view + Subcategories as filters

Category has many subcategories with lots of articles each

Expanded view


How to set it up โš™๏ธ

  1. Go to Content Hub โ†’ Articles in your dashboard

  2. Click (โ‹ฎ) next to the category you want to configure

  3. Select Edit

  4. Toggle Streamlined view on or off โ€” when off, the category uses Expanded view

  5. Optionally, toggle on Subcategories as filters if you'd like subcategories to appear as a horizontal filter bar above the articles

  6. Save โ€” the change applies instantly for all guests

You can configure each category independently, so you might use streamlined view for "Restaurant recommendations" while keeping the default 3-level structure for "House manual."


A few things to keep in mind โš ๏ธ

  • Both Streamlined view and Expanded view affect guest navigation only โ€” your content structure in the dashboard stays exactly the same.

  • If you enable Subcategories as filters and a subcategory has no articles, it will not appear as a filter option (same automatic clean-up behavior as the rest of your guidebook).

  • This setting is configured per category, not per property โ€” so if you share categories across properties, the navigation behavior will be consistent across all of them.


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